Terms and Conditions of sales
Last updated: November 2026
Please read these Terms and Conditions carefully before purchasing or accessing any of the online lessons available on this website. By purchasing a lesson or creating a membership account, you agree to be bound by these terms.
1. Purchasing Online Lessons
1.1. All lessons are provided digitally and are accessed through the members' area of this website.
1.2. In order to access purchased lessons, you must create a membership account using your own personal details.
1.3. You are responsible for keeping your login details secure and must not share your account login details or allow unauthorised individuals to access your account.
1.4. Access to lessons is granted to the individual who purchases them, subject to the permitted household use described in these Terms and Conditions.
1.5. Any access period, expiry date or other restrictions relating to a particular lesson or course will be clearly stated at the point of purchase.
2. Refunds and Cancellations
2.1. All purchases are subject to the applicable UK consumer protection legislation, including the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Consumer Rights Act 2015.
2.2. Where applicable, customers have a statutory 14-day cancellation period from the date of purchase for digital content.
2.3. As our lessons are digital content made available through our members' area, you will be asked to give your express consent for access to begin immediately and acknowledge that you will lose your statutory 14-day cancellation right once you access any part of the purchased lesson or course.
2.4. Once you have opened, accessed or started viewing any part of a purchased lesson or course, you will no longer be entitled to a refund under the statutory 14-day change-of-mind cancellation right, provided you have given the required consent and acknowledgement before access begins.
2.5. If you have not accessed any part of your purchased lesson or course, you may exercise your statutory cancellation right within 14 days of purchase, subject to applicable legislation.
2.6. Nothing in this policy affects your statutory rights where digital content is faulty, not as described, not fit for purpose or otherwise fails to comply with applicable consumer law.
2.7. Any refund to which you are legally entitled will be processed in accordance with the applicable legislation.
3. Intellectual Property and Copyright
3.1. All content provided within the members' area, including but not limited to videos, recordings, written materials, worksheets, downloads, photographs, graphics, presentations and other educational resources, remains the intellectual property of the website owner unless otherwise stated.
3.2. Your purchase grants you a personal, limited, non-transferable licence to access and use the purchased lessons for your own personal educational purposes and, where applicable, for use within your own household.
3.3. You must not:
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Copy, reproduce, record, download, distribute, share or republish any lesson or course material without prior written permission.
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Share lesson links, videos, worksheets, downloads or other resources with anyone outside your own household.
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Allow friends, colleagues, clients, customers or other third parties outside your household to access or use your purchased lessons.
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Share your membership login details or provide access to your account to anyone outside your household.
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Sell, resell, sublicense, rent, commercially exploit or otherwise use any part of the lessons or materials for financial or commercial gain.
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Use any part of the lessons or materials to create, deliver or sell your own courses, workshops, training sessions or educational products without prior written permission.
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Claim ownership of, or present, any of the lesson materials as your own work.
3.4. Your purchase does not transfer ownership or copyright of any lesson or resource to you.
3.5. Any unauthorised sharing, reproduction or commercial use of the materials may result in the immediate suspension or termination of your membership without a refund, where legally permitted, and may result in further legal action.
4. Membership and Account Access
4.1. Membership access is provided to the individual who purchased the lessons.
4.2. You must not share your membership account or login credentials with anyone outside your household.
4.3. We reserve the right to suspend or terminate accounts where we reasonably believe these Terms and Conditions have been breached, including suspected unauthorised sharing or distribution of course materials.
4.4. We will make reasonable efforts to ensure that the members' area and purchased lessons remain accessible. However, we cannot guarantee uninterrupted access at all times due to maintenance, technical issues or circumstances outside our reasonable control.
5. Changes to Lessons and Website Content
5.1. We reserve the right to make reasonable updates, improvements or changes to lesson content, website features and the members' area.
5.2. We will endeavour to ensure that any changes do not materially reduce the value of content already purchased.
6. Limitation of Liability
6.1. The lessons are provided for educational and informational purposes.
6.2. We make reasonable efforts to ensure that lesson materials are accurate and up to date, but we cannot guarantee particular results or outcomes from using the lessons.
6.3. Nothing in these Terms and Conditions excludes or limits any liability or consumer rights that cannot legally be excluded or limited under UK law.
7. Privacy and Personal Information
7.1. Personal information supplied when creating an account or purchasing lessons will be handled in accordance with our Privacy Policy.
7.2. You should read our Privacy Policy to understand how your personal information is collected, stored and used.
8. Contact
If you have any questions about these Terms and Conditions, your membership or your purchased lessons, please contact us using the contact details provided on this website.
9. Acceptance of Terms
By purchasing lessons, creating a membership account or accessing the members' area, you confirm that you have read and understood these Terms and Conditions and agree to comply with them.